In this sub-workflow, you define the common process sequences of running a service and reporting task status. To run the Ops Center Automator service in a workflow, extend or include the sub-workflow (Invoke Automation Service) into an upper layer workflow and insert the parameter mapping step. Save an update set as a local XML file and load customizations from a single XML fileĬreating a workflow enables you to connect processes that you want to automate by using ServiceNow.Automation_Adapter_for_ServiceNow_batch_02.82.00.xmlįor information on how to import information by loading an update set, see the following in the ServiceNow product documentation.Automation_Adapter_for_ServiceNow_01.61.00.xml.Update Sets must be imported in the following order:
The location of the update sets is shown below.įor Windows: Ops-Center-Automator-installation-folder\public\ServiceNowįor Linux: Ops-Center-Automator-installation-directory/public/ServiceNow When integrating Ops Center Automator with ServiceNow, the required configuration information is consolidated into an update sets that you must import. A specific version or set of configuration changes is called an update set. In ServiceNow, you can export and import database information for a specific version of an application or set of configuration changes by using an XML file.
Integrating an Ops Center Automator service into a ServiceNow workflow consists of the following high-level steps: You can integrate an Ops Center Automator service into a ServiceNow workflow.
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